Shipping Policy

What it costs

Shipping is the carrier price shown before you confirm, plus any sales tax, paid from your balance when you ask to ship. It's never part of the pack price.

When it ships

Your card ships after you confirm. Once it's on its way, its shipment page shows the carrier, the tracking number and where it is.

Insured and tracked

Every shipment is insured and tracked, from us to your door.

Where we ship

We ship only within the US: the 50 states, Washington, DC, Puerto Rico, Guam, the U.S. Virgin Islands and American Samoa. We don't ship outside the US.

Before you ship

• You can ship a card while it's in your collection, which is 3 days from when you pull it. Cards you don't sell back or ship by then are sold back automatically at their locked price.
• Once a card is on its way, it can't be sold back.

Damaged or missing

If your card arrives damaged or doesn't arrive, tell us through the contact form. Shipments are insured, so we open a claim with the carrier and put it right.

Questions

Questions about a shipment? Send us a message through the contact form. For refunds, see the Refund Policy.